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MyCity Frequently Asked Questions

A few useful questions and answers concerning the MyCity product. Should you have any further questions please contact us through our website.

Q. Can the MyCity user interface be customised to my requirements?

A. Yes most of our customers have different requiments and we do accomodate them.

Q. How many inputs are there on each MyCity outstation?

A. Up to 7 inputs on one unit. (a combination of anologue and digital inputs) Can be expanded to include more.

Q. Is the MyCity outstation waterproof?

A. The MyCity Battery Powered Unit has a waterproof sleeve that fits over it making it waterproof.

Q. Can the MyCity outstation run without mains power and for how long?

A. Yes! The outdoor unit has an onboard battery giving approximately 18 months of use.

Q. Can the MyCity outstation perform control functions?

A. Yes the Mains Powered Unit can do control.

Q. Can we have more than one user on our MyCity login?

A. Most definitely.

Q. Can the MyCity outstation be buried?

A. Yes it has been successfully in the past. In Manholes and Underground.

Q. Can the MyCity outstation be submersed in water and still communicate?

A. Yes, provided the antenna is not under water.

Q. Can you expand the MyCity outstation to have more I/O?

A. Yes only on the Mains Powered Unit.

Q. Can the MyCity Outstation be moved to another location?

A. The MyCity Oustation can be relocated at any time.

Q. Can the MyCity be used as a stand alone logger?

A. The MyCity ouststion is a logger with the added capability of being web-enabled.

Q. Can MyCity be used outside South Africa?

A. Yes.

Q. What’s the Maximum number of MyCity Outstation per System?

A. As many as required by your system.

Q. Cellular coverage in my area is not that good, is there a way around this.

A. Yes you can use a signal strength booster. They are very effective.

Q. Can information between other MyCity subscriber’s systems be shared?

A. Yes, on request by both parties.

News

New features on My City

New features on My City Several new features have been incorporated into the My City website. Google Maps, indicating your logger's GPS coordinates; viewable service records, detailing any work done on site; photographs of the physical site; better page-to-page navigation; and highligiting of data falling outside of set parameters, are just a few of the new features that will make your My City experience more convenient and user-friendly!

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High Voltage Pressurised Cable Monitoring

In most large Cities oil filled pressurised High Voltage cables are employed to carry 66Kv or more between Sub-Stations. It is vital that the pressure in this cable is maintained at a preset level. Any drop in pressure could mean an oil leak and therefore a breakdown in insulation between phases. A breakdown in insulation can result in a cable blow-out and a loss of supply.

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More news…