MyCity Frequently Asked Questions
A few useful questions and answers concerning the MyCity product. Should you have any further questions please contact us through our website.
Q. Can the MyCity user interface be customised to my requirements?
A. Yes most of our customers have different requiments and we do
accomodate them.
Q. How many inputs are there on each MyCity outstation?
A. Up to 7 inputs on one unit. (a combination of anologue and
digital inputs) Can be expanded to include more.
Q. Is the MyCity outstation waterproof?
A. The MyCity Battery Powered Unit has a waterproof sleeve that fits
over it making it waterproof.
Q. Can the MyCity outstation run without mains power and for how long?
A. Yes! The outdoor unit has an onboard battery giving approximately
18 months of use.
Q. Can the MyCity outstation perform control functions?
A. Yes the Mains Powered Unit can do control.
Q. Can we have more than one user on our MyCity login?
A. Most definitely.
Q. Can the MyCity outstation be buried?
A. Yes it has been successfully in the past. In Manholes and
Underground.
Q. Can the MyCity outstation be submersed in water and still communicate?
A. Yes, provided the antenna is not under water.
Q. Can you expand the MyCity outstation to have more I/O?
A. Yes only on the Mains Powered Unit.
Q. Can the MyCity Outstation be moved to another location?
A. The MyCity Oustation can be relocated at any time.
Q. Can the MyCity be used as a stand alone logger?
A. The MyCity ouststion is a logger with the added capability of being web-enabled.
Q. Can MyCity be used outside South Africa?
A. Yes.
Q. What’s the Maximum number of MyCity Outstation per System?
A. As many as required by your system.
Q. Cellular coverage in my area is not that good, is there a way around this.
A. Yes you can use a signal strength booster. They are very effective.
Q. Can information between other MyCity subscriber’s systems be shared?
A. Yes, on request by both parties.